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Audience Intel
Industries · Services · Dental

Show new patients what they need before they book.

Patients compare practices online before they book: NHS or private, the fee guide, the booking link, the reviews that mention nerves. The free report reads your site beside the practices you name and shows where each kind of patient would stall.

The sample report's score grid: confidence-to-contact for each buyer archetype, the focal firm beside three rivals
Sample report · Hadley & Whitmore is a constructed test firm
Your buyers

How buyers choose between dental practices.

Patients come to a practice website with very different needs: a family looking to register, someone in pain wanting an urgent appointment, an adult considering a cosmetic treatment. Each looks for different things, and a site that serves one well can lose the others.

They look for a clear list of treatments, whether the practice takes NHS patients, private patients or both, a fee guide they can read before booking, payment plan options, and an easy way to book. Pictures of the practice and the team, and the names of the clinicians, help a nervous patient feel they know where they are going.

Patients read reviews for mentions of gentleness, explanation and how the practice handled a nervous patient. A practice with excellent reviews that are hard to find on its own site gives that advantage away.

A week in your market

The moments that cost or win you work.

A composite, illustrative week of the kind of thing that happens in this trade. It is not a customer's diary and nothing in it is measured.

  1. Monday

    A family registers elsewhere

    New to the area, a family compares three practices. Only one states clearly on its homepage whether it is accepting new patients and on what basis.

    Why did they choose someone else?
  2. Tuesday

    A rival publishes an aligner fee guide

    A nearby practice adds a page for clear aligners with a published price range and payment plans. Enquiries start mentioning it.

    Is my pricing right against rivals?
  3. Wednesday

    Paid search for cosmetic treatments

    Practices across town start bidding on implant and whitening searches. You do not know who is bidding, or on what.

    Are rivals' ads beating mine?
  4. Thursday

    A nervous patient reads every review

    Someone who has avoided the dentist for years reads reviews for every practice nearby, looking for the word nervous. One practice answers that concern on its own pages.

    Why aren't my reviews converting?
  5. Saturday

    Booking on a phone fails

    A patient tries to book from a phone. The booking link opens a page that does not fit the screen, and they try the next practice on the list.

    Rebuild, or fix what we have?
Built for dental

What we read for a business like yours.

Public evidence about you and the rivals you name. Where a read depends on a loop that is still in build, the loop cards below say so.

Fee guides and treatment pages

Which treatments each practice lists, whether fees are published, and which new treatment pages appear.

Paid search keywords

The treatment searches rivals bid on, from third-party paid-keyword data.

Reviews and their themes

Rating, count and recurring themes: nerves, explanation, waiting, cost.

Booking path on a phone

Page speed and how many steps it takes to reach a booking, read from each site.

Your site, read by five buyer types

Where a new family, an urgent patient and a cosmetic enquirer would each stall.

Problems this trade asks us

Start from the question you have.

Answered today

Is my pricing right against rivals?

Your prices, delivery terms and offers beside the rivals you choose, and what a discount or delivery threshold costs in margin.

Answered today

Why did they choose someone else?

Your site read beside the firms you lose to, by five buyer types on one rubric, with the points on the page behind each verdict.

Answered today

Are rivals' ads beating mine?

The search terms rivals pay for and a modelled spend range today. Which ads they start, stop and keep running once the ad watch ships.

Answered today

Why aren't my reviews converting?

Whether your reviews show on the pages where buyers decide, what they say beside your rivals' reviews, and which themes buyers repeat.

Answered today

Rebuild, or fix what we have?

The missing pieces that cost you buyers, found before you spend on a new site, with the fixes ranked by effort.

Loops that matter here

The watches we are building for this trade.

A loop re-runs a read on a cadence you choose and reports what changed. None runs for customers yet, and none is on sale.

In build

Competitor website monitor

Watches the rival sites you choose and reports what changed since the last run: new pages, prices and promotions.

In build

Reviews and reputation watch

Collects new reviews for you and the rivals you name, groups them into themes, and shows which themes moved.

FAQ

Questions from dental practices

Do you give clinical or regulatory advice?

No. We read websites and public signals. Anything about treatment claims or regulation is for your practice and its advisers.

Can you see what private fees rivals charge?

Only what they publish. Where a practice puts its fee guide online, the report reads it; we do not estimate unpublished fees.

Can you watch our reviews and rivals'?

The reviews and reputation watch will. It is in build and not on sale yet.

What does it take to start?

Your website address and the practices you compare yourself with. The free Insight Report needs no account and no card.

Read your site the way your buyers do.

The free report reads your site beside the competitors you name. No account and no card to start.