Owner-manager choosing an accountant
Runs a 20-person firm. The year end is close and the last accountant has retired.
- Buyer type
- The Time-Poor Pragmatist
- Maslow need level
- Safety Maslow, 1943
- Big Five leanings
- Conscientiousness moderate-to-high
- Neuroticism moderate (situationally elevated)
- Openness moderate-to-low for this purchase
- Extraversion moderate
- Agreeableness moderate
- Weighs
- Is the regulator's mark present?
- Can I tell what this costs?
- Red flags
- No prices: leaves them unsure what it will cost. Knutson et al., 2007
- Too many menu items to take in at a glance. Sweller et al., 2011
- Mood on this read
- under pressure to decide soon